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1. Are SHEGLAM products cruelty-free?
Yes, SHEGLAM products are 100% cruelty-free. All of our own brand cosmetic and personal care products are approved under the Cruelty Free International Leaping Bunny programme, the internationally recognizable gold standard for cruelty free products. We adhere to a fixed cut-off date policy and proactively monitor our suppliers to ensure that our products continue to adhere to the Leaping Bunny criteria. Our supplier monitoring system is also independently audited. For more information, please visit Cruelty Free.
2. Are SHEGLAM products vegan?
Most SHEGLAM products are vegan. If you are interested in our product ingredients, feel free to check out our ingredients lists found on the description pages for every SHEGLAM product.
3. How does SHEGLAM conduct product safety testing?
SHEGLAM guarantees that all products go through strict quality testing before launch, meeting global cosmetic safety regulations (incl. FDA standards and EU Council Directive 1223/2009/EC). We make every effort to produce high-quality products, ensuring all ingredients are CRUELTY-FREE AND SAFE FOR YOUR SKIN. If you have any concerns or questions, please email our customer service team.
4. How can I check the expiration date for SHEGLAM products?
Most of our products have been tested to have at least 3 years of shelf life if unopened during which they will retain their integrity and perform as expected. There is a “PAO” (period after opening) symbol indicating the period after opening for which the product is safe and can be used without any harm to the consumer. If you notice any changes in smell, consistency, or other issues with your products within this PAO period, please let us know. Certain products which have a minimum durability of less than or equal to 30 months have an expiration date printed on the product.
5. Where can I find the liquid amount or capacity for each SHEGLAM product?
Capacity of the product can be found on each product package. If you can not find it, please contact SHEGLAM Customer Service for help.
Still have questions? Please contact our Customer Service.